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أخبار ساخنة

فرصة عمل متوفرة الآن في شركة Sandoog في محافظة بغداد

فرصة عمل متوفرة الآن في شركة Sandoog في محافظة بغداد
Client relations / Customer Service Supervisor
بامكانك التعرف عاى الشروط والمؤهلات المطلوبة من خلال الرابط التالي :
https://lnkd.in/gB-QqMQ


Experience is a must for this role* Please read - Salary: 800,000IQD Per Month:


In this exciting role you will be a key part in Sandoog's growth - One of the most pioneering tech start-ups in Iraq!


The ideal candidate will support the founders in managing the relationships with existing and new clients - from solving daily issues to introducing new processes to improve working standards. if you are a passionate and driven professional and you'd like to be part of a start-up that is creating positive change in iraq then please read the job details below.


Job Description:


  • Must currently live in Baghdad.
  • Must have client relations / customer service experience - preferebly in the
  • Must have supervisory & team-leading experience
  • Become an expert in our Product, Platform and Operations
  • Collaborate across teams to better focus client-facing efforts, taking the initiative to identify issues and find solutions for client's and the team
  • Understanding client needs and offering solutions and support
  • Engaging in face-to-face meetings with the clients and presenting the solutions Sandoog has to offer.
  • Retaining and overseeing all client's needs and issues with the team
  • Presenting and delivering solutions to clients
  • Tracking weekly, monthly, and quarterly team performance and KPI, and generating reports on a weekly basis.


Requirements:


  • 2+ years experience in an Account Management or a client-facing role
  • Hustler mentality, hungry to learn and exceed client expectations in a demanding environment
  • Solutions-oriented, always look for innovative ways to make things work rather than reasons why something won’t work
  • Experience of managing projects involving multiple stakeholders from different teams
  • Analytical mindset - you should be confident with numbers and using data to inform decisions.
  • Consultative approach, with a natural desire to understand your client’s needs and work to find a solution that fits them best.
  • You want to be a master in your industry and know the product and your clients from top to bottom.
  • Experience in a high growth start-up is a plus


Essential Skills:


  • Excellent verbal and written communication skills; the ability to cold call, connect and interact with potential clients
  • Persuasive and goal-oriented
  • Possesses an energetic, outgoing, and friendly demeanor
  • Eager to expand company with new clients, and territories
  • Self-motivated and self-directed
  • Able to multitask, prioritize, and manage time efficiently
  • In-depth understanding of company services and its position in the industry
  • Previous experience in a delivery/logistics preferred
  • Ability to work as an active member of a team is a must.
  • Strong computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel) experience preferred
  • English/Arabic language skills required - Kurdish is a bonus.


Benefits:


  • competitive salary
  • A high paced environment in a leading start-up
  • The opportunity to be part of building a great start-up and working the greatest talents in the region.
  • Exponential growth based on performance.
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